In part 1 of this post, we discussed the pros and cons of cloud-based services for clinical decision support (CDS), and how CDS Hooks is wiping those cons away. In this post, we’ll explore when to use cloud-based CDS services, and how to prioritize which clinical requirements to address with these services first.
When Cloud-Based CDS Is the Right Call
The big advantage of cloud-based CDS services is that you move the burden of creating and maintaining the CDS knowledge bases (rules, value sets, etc.) to your service provider. The list below suggests when going with cloud-based CDS makes sense:
- The knowledge is complex. Childhood immunization guidelines and pharmacogenomics are excellent examples of areas with very complex rules. The more complex a rule, the more ways there are to “break” it — and the more upkeep it requires over time. Highly complex CDS is a great candidate to offload to a cloud-based vendor.
- The knowledge is frequently changing or expanding. Again, childhood immunization guidelines come to mind — the CDS guidelines are updated twice a year. Payer guidelines are another good example: think appropriateness criteria for radiology ordering and medical necessity checking. Keeping up isn’t a full-time job, but when changes must be made they are all-consuming and staff often forget what they did last time. Definitely a great candidate for offloading to the cloud.
- You need a comprehensive solution for a big problem. Quality requirements for MACRA come to mind. With something as big as MACRA, why piece a CDS solution together to cover various components? Having a single solution that can plug into all of your HIT is the way to go.
- You don’t have the expertise or resources. Even the largest organizations struggle to maintain their CDS knowledge bases. If you are a small provider organization, a cloud-based CDS service gets you the same quality solutions that the big organizations have.
Rich User Interactions in the EHR Workflow
Another category where cloud-based CDS services are useful is when there is a need for rich user interactions to be integrated into the EHR workflow — that is, when the EHR’s own user interface isn’t good enough for a particular scenario. SMART-on-FHIR apps can be used to create custom user interfaces for complex interactions. These apps often plug into CDS to yield the best results. Why go through the pain of integrating small SMART-on-FHIR apps with an on-prem CDS vendor that won’t prioritize the integration? In this scenario, a cloud-based CDS with simple interfaces — preferably CDS Hooks — is the way to go.
Thinking about moving some of your CDS to the cloud? We can help you pick the right scenarios and the right integration approach.
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